Telemarketing Thank Yous- Allstate in Action...Poorly

Oddly ineffective marketing strategy- I just got a call from Allstate (interestingly called my cell and asked for my wife, but that beside the point) to "thank me for my business" on behalf of my agent. The caller (Shyeana?) was very scripted and unnatural in her speaking (but friendly).

When I asked why didn't my agent just call me to thank me for my business, she said that Allstate was calling on behalf of the agent. When I asked if she knew my agent, she acknowledged she did not.


Not sure...of course it is great to be appreciated, but to have a telemarketing strategy to "thank you" seems very insincere, especially when I see my agent practically every weekend and he does not make it a point to say "thanks"....

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